stop counting viewed turns as missed turns.
There is a big difference between a player that views his/her turn and isn't done with the final tweaks when the host runs and an inactive player that doesn't even look at his turn. I suggest that you stop counting viewed and acted on turns as missed turns. Please either create a third category or count them as completed.
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Whisperer commented
After the Tenacity changes a while ago, this only impacts the statistics. There is no impact on Tenacity.
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Whisperer commented
This should effect Tenacity as well. While it's inappropriate to give full credit for a turn that hasn't been completed (turn done not checked), I believe that at least partial credit would be given. I believe that an opened, but not completed, turn should be treated as a Holiday turn.